Most organizations using Instant assign Admin permissions internally.
For added security, one or more people at your organization will be able to control who has access to the Instant Back Office, by assigning users specific roles. Those roles are generally obtained by your company's Head Office Admin.
If you reach out to Instant Support with a roles request and we cannot assign it, we will direct you back to your organization.
All payments processed through the Instant Back Office app are time, date, and name-stamped. Each Manager must have their own Instant account, with their own private email username and login credentials. Never save your username or password to the browser, and never share your credentials with anyone. You are responsible for upholding the security of your Manager account. If you fear you have shared your credentials with someone else, please change your password immediately through the "Forgot Password" link at login. Do not create a second, false account as this can interfere with your permissions and roles.