---
title: How do I know if my card is activated?
description: Your card is activated when you complete the steps to connect it to your Instant account.
---

[Skip to content](https://help.instant.co/how-do-i-know-if-my-card-is-activated#main-content)

[![Layer\_1](https://help.instant.co/hubfs/Layer_1.svg)](https://www.instant.co/)

- [For Employers ✚](https://www.instant.co/employers/)
  
  Show submenu for For Employers ✚

    - [Retail](https://www.instant.co/retail-payroll-solutions/)
    - [Hospitality](https://www.instant.co/hospitality-payroll-solutions/)
    - [Restaurant & QSR](https://www.instant.co/restaurant-payroll-solutions/)
    - [Transportation Logistics](https://www.instant.co/transport-logistics-payroll-solutions/)
    - [Staffing Agencies](https://www.instant.co/staffing-agencies-payroll-solutions/)
- [Employees](https://www.instant.co/employees/)
- Products ✚
  
  Show submenu for Products ✚

    - [Instant Pay](https://www.instant.co/pay/)
    - [Instant Card](https://www.instant.co/card/)
    - [Instant Tips](https://www.instant.co/tips/)
    - [Financial Wellness](https://www.instant.co/financial-wellness/)
- Resources ✚
  
  Show submenu for Resources ✚

    - [Instant Videos](https://www.instant.co/videos/)
    - [Case Studies](https://www.instant.co/casestudies/)
    - [Whitepapers](https://www.instant.co/whitepapers/)
    - [Blog](https://www.instant.co/blog/)
    - [Podcast](https://www.instant.co/instant-payments-podcast/)
- [About](https://www.instant.co/about)

Open main navigation

Close main navigation

- [For Employers ✚](https://www.instant.co/employers/)
  
  Show submenu for For Employers ✚

    - [Retail](https://www.instant.co/retail-payroll-solutions/)
    - [Hospitality](https://www.instant.co/hospitality-payroll-solutions/)
    - [Restaurant & QSR](https://www.instant.co/restaurant-payroll-solutions/)
    - [Transportation Logistics](https://www.instant.co/transport-logistics-payroll-solutions/)
    - [Staffing Agencies](https://www.instant.co/staffing-agencies-payroll-solutions/)
- [Employees](https://www.instant.co/employees/)
- Products ✚
  
  Show submenu for Products ✚

    - [Instant Pay](https://www.instant.co/pay/)
    - [Instant Card](https://www.instant.co/card/)
    - [Instant Tips](https://www.instant.co/tips/)
    - [Financial Wellness](https://www.instant.co/financial-wellness/)
- Resources ✚
  
  Show submenu for Resources ✚

    - [Instant Videos](https://www.instant.co/videos/)
    - [Case Studies](https://www.instant.co/casestudies/)
    - [Whitepapers](https://www.instant.co/whitepapers/)
    - [Blog](https://www.instant.co/blog/)
    - [Podcast](https://www.instant.co/instant-payments-podcast/)
- [About](https://www.instant.co/about)
- [Support](https://www.instant.co/contact/)

[Support](https://www.instant.co/contact/)

 Hello. How can we help you?

- There are no suggestions because the search field is empty.

1. [Instant Financial Help Center](https://help.instant.co/?hsLang=en)
2. [Card Holder](https://help.instant.co/card-holder?hsLang=en)
3. [My Card](https://help.instant.co/card-holder?hsLang=en#my-card)

# How do I know if my card is activated?

## Your card is activated when you complete the steps to connect it to your Instant account.

In the Instant App on your **Dashboard** you will see your Account Balance followed by the last 4 digits of the Account Number connected to your active Instant Card.  

If you need to add a new card select **Dashboard** **\> Card Options \> Connect a new Instant Card** and follow the instructions on screen using the information provided on your welcome letter.

---

If you have lost the welcome letter, your employer will be able to provide you with a new card.

**If your card activation attempts are unsuccessful, verify the following information:**

- Confirm your DOB (the date of birth must be valid)
- Your email does not include special characters (apostrophe, commas, or question marks)
- The card you are trying to activate could potentially already be in use. You can contact our [support team](https://help.instant.co/how-do-i-get-in-touch-with-someone-at-instant-support?hsLang=en) to confirm the status of your card.

 

- [Card Holder](https://help.instant.co/card-holder?hsLang=en#main-content)

    - [My Card](https://help.instant.co/card-holder?hsLang=en#my-card)
    - [My Account](https://help.instant.co/card-holder?hsLang=en#my-account)
    - [Instant Pay](https://help.instant.co/card-holder?hsLang=en#instant-pay)
    - [Sending Money](https://help.instant.co/card-holder?hsLang=en#sending-money)
    - [Receiving Money](https://help.instant.co/card-holder?hsLang=en#receiving-money)
- [My Account](https://help.instant.co/my-account?hsLang=en)
- [Admins](https://help.instant.co/admins?hsLang=en#main-content)

    - [Managing Admins](https://help.instant.co/admins?hsLang=en#managing-admins)
    - [Payments](https://help.instant.co/admins?hsLang=en#payments)
    - [Back Office Access](https://help.instant.co/admins?hsLang=en#back-office-access)
    - [Funding/Accounting](https://help.instant.co/admins?hsLang=en#funding-accounting)
- [People & Employees](https://help.instant.co/people-employees?hsLang=en)
- [Reporting](https://help.instant.co/reporting?hsLang=en)
- [Product Release Notes](https://help.instant.co/product-release-notes?hsLang=en)
- [Back Office](https://help.instant.co/back-office?hsLang=en)

- [For Employers ✚](https://www.instant.co/employers/) 
    - [Retail](https://www.instant.co/retail-payroll-solutions/)
    - [Hospitality](https://www.instant.co/hospitality-payroll-solutions/)
    - [Restaurant & QSR](https://www.instant.co/restaurant-payroll-solutions/)
    - [Transportation Logistics](https://www.instant.co/transport-logistics-payroll-solutions/)
    - [Staffing Agencies](https://www.instant.co/staffing-agencies-payroll-solutions/)
- [Employees](https://www.instant.co/employees/)
- Products ✚ 
    - [Instant Pay](https://www.instant.co/pay/)
    - [Instant Card](https://www.instant.co/card/)
    - [Instant Tips](https://www.instant.co/tips/)
    - [Financial Wellness](https://www.instant.co/financial-wellness/)
- Resources ✚ 
    - [Instant Videos](https://www.instant.co/videos/)
    - [Case Studies](https://www.instant.co/casestudies/)
    - [Whitepapers](https://www.instant.co/whitepapers/)
    - [Blog](https://www.instant.co/blog/)
    - [Podcast](https://www.instant.co/instant-payments-podcast/)
- [About](https://www.instant.co/about)

[![InstantMainLogo\_White](https://help.instant.co/hs-fs/hubfs/Logo%20Assets%202021/InstantMainLogo_White.png?width=350&height=131&name=InstantMainLogo_White.png "InstantMainLogo_White")](https://www.instant.co/)

[![face](https://help.instant.co/hubfs/2026%20Icons/face.svg)](https://www.facebook.com/getinstant)[![lin](https://help.instant.co/hubfs/2026%20Icons/lin.svg)](https://www.linkedin.com/company/instant-financial)[![x](https://help.instant.co/hubfs/2026%20Icons/x.svg)](https://twitter.com/beinginstant)![inst](https://help.instant.co/hubfs/inst.svg) 

| Copyright ©Instant Financial Inc 2026. This card (or the Instant Payroll Card) is issued by Sutton Bank, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Visa is a registered trademark of Visa, U.S.A. Inc. All other trademarks and service marks belong to their respective owners. **NMLS #1869318** | [EMPLOYER LOGIN](https://office.instant.co/) [EMPLOYEE LOGIN](https://app.instant.co/) |
| --- | --- |