Why is my employee being charged a “Card Replacement Fee”?
If a cardholder exceeds the allowed number of recards, they will be charged a $10 Card Replacement Fee.
Instant provides each cardholder with their initial Instant Card as well as one replacement card every 12 months. If an employee exceeds the number of allotted cards in that time period, they will be charged a $10 Card Replacement Fee as detailed in their Fee Schedule. Card holders can avoid this fee by keeping their Instant Card secure.