Card Holder
Instant Card Holder FAQs about their accounts, cards and sending or receiving money
My Card
- Why is my Instant Card getting declined?
- How do I find or change the PIN on my Instant Card?
- Where can I make purchases with my Instant Card?
- How do I file a dispute?
- What do I do if my Instant Card has been lost/stolen?
- What do I do if my Instant Card is expiring?
- How do I connect a new Instant Card?
- How do I find or change my address or phone number associated to my Instant Account?
- How can I find my fee schedule?
- What can you tell me about my Instant Card?
- Can I turn on real time purchase alerts?
- How do I find the last 4 digits of my Instant Card?
- How do I know if my card is activated?
- I got a new card, do I need to update my smartphone wallet?
- How can I add my Instant Card to my smartphone wallet?
- Can I view my Instant transactions in my smartphone wallet?
- I am getting an error when trying to add my Instant Card to my smartphone wallet.
- Can I order a card with my name on it?
- Why was I charged a Card Replacement Fee?
- How long does it take to receive a personalized card with my name on it?
- Why can’t I order an Instant Card with my name on it?
- Can I use my existing card until my personalized card shows up?
- How Can I Use My Instant Card?
- How do I order a new Instant Card?