Can I cancel a bank transfer after submitting it?

Canceling a bank transfer depends on the type and timing of the transfer.

Real Time Bank Transfer

Unfortunately, when you initiate a real-time bank transfer, it is important to know that the transfer is sent immediately and cannot be canceled.

To ensure accuracy, you will be prompted to confirm the details of your transfer before submitting it.

It is highly recommended to double-check all the information provided to avoid any errors or discrepancies.

Standard Bank Transfer

To cancel a standard bank transfer, it must be scheduled for a future date.

You can cancel it by accessing the Instant App on the Dashboard, locating the "Scheduled" section, and swiping left on the pending transfer and following prompts to cancel.

Once the transfer leaves the Instant system it is not possible to cancel it but we can help you locate the account the transfer went to.