Canceling a bank transfer depends on the type and timing of the transfer.
Real Time Bank Transfer
Unfortunately, when you initiate a real-time bank transfer, it is important to know that the transfer is sent immediately and cannot be canceled.
To ensure accuracy, you will be prompted to confirm the details of your transfer before submitting it.
It is highly recommended to double-check all the information provided to avoid any errors or discrepancies.
Standard Bank Transfer
To cancel a standard bank transfer, it must be scheduled for a future date.
You can cancel it by accessing the Instant App on the Dashboard, locating the "Transfers" section, then Scheduled Transfer and selecting the transfer from the list. Review the details and cancel the transfer.
Once the transfer leaves the Instant system it is not possible to cancel it but we can help you locate the account the transfer went to.