--- title: How do I add new Tips or Pay location to Back Office? description: The following instructions are relevant if you are already fully live with payments and have completed the Implementation phase. --- [Skip to content](https://help.instant.co/how-do-i-add-new-instant-tips-locations-to-back-office#main-content) [![Layer\_1](https://help.instant.co/hubfs/Layer_1.svg)](https://www.instant.co/) - [For Employers ✚](https://www.instant.co/employers/) Show submenu for For Employers ✚ - [Retail](https://www.instant.co/retail-payroll-solutions/) - [Hospitality](https://www.instant.co/hospitality-payroll-solutions/) - [Restaurant & QSR](https://www.instant.co/restaurant-payroll-solutions/) - [Transportation Logistics](https://www.instant.co/transport-logistics-payroll-solutions/) - [Staffing Agencies](https://www.instant.co/staffing-agencies-payroll-solutions/) - [Employees](https://www.instant.co/employees/) - Products ✚ Show submenu for Products ✚ - [Instant Pay](https://www.instant.co/pay/) - [Instant Card](https://www.instant.co/card/) - [Instant Tips](https://www.instant.co/tips/) - [Financial Wellness](https://www.instant.co/financial-wellness/) - Resources ✚ Show submenu for Resources ✚ - [Instant Videos](https://www.instant.co/videos/) - [Case Studies](https://www.instant.co/casestudies/) - [Whitepapers](https://www.instant.co/whitepapers/) - [Blog](https://www.instant.co/blog/) - [Podcast](https://www.instant.co/instant-payments-podcast/) - [About](https://www.instant.co/about) Open main navigation Close main navigation - [For Employers ✚](https://www.instant.co/employers/) Show submenu for For Employers ✚ - [Retail](https://www.instant.co/retail-payroll-solutions/) - [Hospitality](https://www.instant.co/hospitality-payroll-solutions/) - [Restaurant & QSR](https://www.instant.co/restaurant-payroll-solutions/) - [Transportation Logistics](https://www.instant.co/transport-logistics-payroll-solutions/) - [Staffing Agencies](https://www.instant.co/staffing-agencies-payroll-solutions/) - [Employees](https://www.instant.co/employees/) - Products ✚ Show submenu for Products ✚ - [Instant Pay](https://www.instant.co/pay/) - [Instant Card](https://www.instant.co/card/) - [Instant Tips](https://www.instant.co/tips/) - [Financial Wellness](https://www.instant.co/financial-wellness/) - Resources ✚ Show submenu for Resources ✚ - [Instant Videos](https://www.instant.co/videos/) - [Case Studies](https://www.instant.co/casestudies/) - [Whitepapers](https://www.instant.co/whitepapers/) - [Blog](https://www.instant.co/blog/) - [Podcast](https://www.instant.co/instant-payments-podcast/) - [About](https://www.instant.co/about) - [Support](https://www.instant.co/contact/) [Support](https://www.instant.co/contact/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Instant Financial Help Center](https://help.instant.co/?hsLang=en) 2. [Admins](https://help.instant.co/admins?hsLang=en) 3. [Back Office Access](https://help.instant.co/admins?hsLang=en#back-office-access) # How do I add new Tips or Pay location to Back Office? ## The following instructions are relevant if you are already fully live with payments and have completed the Implementation phase. To start the process of adding a location to Instant, please send a completed copy of the [Instant Location List Template](https://help.instant.co/hubfs/CX%20Files/Implementation%20Team/Location%20List%20Template%202024.xlsx?hsLang=en) to Manager Support. #### **In the body of the email include the following:** - **Go Live Date:** The first day that tips payments will be made through Instant. - **Do you need cards or not:** Yes or No and do we ship cards to one location or multiple locations #### We will need the following information on the [Instant Location List Template:](https://help.instant.co/hubfs/CX%20Files/Implementation%20Team/Location%20List%20Template%202024.xlsx?hsLang=en) - **Location Number:** The location number used within your organization. - **Payroll Location Number:** The number used within your organization to distinguish the location in the payroll system. - **Clock System Number:** The number used within your organization to distinguish the location in the clock/time system. - **Location Name:** The name that the location will be listed under in our system; this is what you should instruct employees to search for in the Instant App when they're adding the location to their profile. - **Entity Name:** The name of the business entity that the location operates under. - **Address:** The location's full address. - **Time Zone:** The relevant time zone to the location being added (please ensure this is correct, otherwise this may affect reporting) - **Contact Name:** The person who should be contacted if our team needs to reach out to the location regarding an Instant-related matter. - **Location Email Address:** An email address that our team can contact in the event of an Instant-related matter. - **Phone Number:** The valid telephone contact number for the location (not the head office). - **Expected Tipped Employee Count:** How many employees receive tips at the location. Once we have received all of the relevant information, a member of the Instant Implementation team will reach out to coordinate the delivery of materials and ensure all details have been addressed ahead of the go-live date. **Estimated Completion Time:** Please provide all of the relevant information at least 10 business days before you plan to go-live with new location(s). This gives our team enough time to have the location(s) configured and ready for Instant Tips or Instant Pay. 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