How do I check the balance on my Instant account?

Your balance is in your Instant App.

You have multiple ways to check the Balance of your Instant card. 

  1. Open up your Instant app, allow the Dashboard screen to refresh and view the Account Balance displayed at the top left of your screen. 
  2. You can sign in to the web version of the App from any internet-enabled device and view your balance on the Dashboard. Sign in here:
  3. You can call the number on the back of your card and follow the prompt to select a language, then follow the prompt to listen to an automated read out of your balance. You can also hear a read out of recent transactions in this option as well. 

Reasons your Balance may be different than you are expecting: