--- title: How do I close my organization's Instant Financial account? description: The Instant team needs 1-2 weeks notice to process account closure requests. --- [Skip to content](https://help.instant.co/how-do-i-close-my-instant-financial-account#main-content) [![Layer\_1](https://help.instant.co/hubfs/Layer_1.svg)](https://www.instant.co/) - [For Employers ✚](https://www.instant.co/employers/) Show submenu for For Employers ✚ - [Retail](https://www.instant.co/retail-payroll-solutions/) - [Hospitality](https://www.instant.co/hospitality-payroll-solutions/) - [Restaurant & QSR](https://www.instant.co/restaurant-payroll-solutions/) - [Transportation Logistics](https://www.instant.co/transport-logistics-payroll-solutions/) - [Staffing Agencies](https://www.instant.co/staffing-agencies-payroll-solutions/) - [Employees](https://www.instant.co/employees/) - Products ✚ Show submenu for Products ✚ - [Instant Pay](https://www.instant.co/pay/) - [Instant Card](https://www.instant.co/card/) - [Instant Tips](https://www.instant.co/tips/) - [Financial Wellness](https://www.instant.co/financial-wellness/) - Resources ✚ Show submenu for Resources ✚ - [Instant Videos](https://www.instant.co/videos/) - [Case Studies](https://www.instant.co/casestudies/) - [Whitepapers](https://www.instant.co/whitepapers/) - [Blog](https://www.instant.co/blog/) - [Podcast](https://www.instant.co/instant-payments-podcast/) - [About](https://www.instant.co/about) Open main navigation Close main navigation - [For Employers ✚](https://www.instant.co/employers/) Show submenu for For Employers ✚ - [Retail](https://www.instant.co/retail-payroll-solutions/) - [Hospitality](https://www.instant.co/hospitality-payroll-solutions/) - [Restaurant & QSR](https://www.instant.co/restaurant-payroll-solutions/) - [Transportation Logistics](https://www.instant.co/transport-logistics-payroll-solutions/) - [Staffing Agencies](https://www.instant.co/staffing-agencies-payroll-solutions/) - [Employees](https://www.instant.co/employees/) - Products ✚ Show submenu for Products ✚ - [Instant Pay](https://www.instant.co/pay/) - [Instant Card](https://www.instant.co/card/) - [Instant Tips](https://www.instant.co/tips/) - [Financial Wellness](https://www.instant.co/financial-wellness/) - Resources ✚ Show submenu for Resources ✚ - [Instant Videos](https://www.instant.co/videos/) - [Case Studies](https://www.instant.co/casestudies/) - [Whitepapers](https://www.instant.co/whitepapers/) - [Blog](https://www.instant.co/blog/) - [Podcast](https://www.instant.co/instant-payments-podcast/) - [About](https://www.instant.co/about) - [Support](https://www.instant.co/contact/) [Support](https://www.instant.co/contact/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Instant Financial Help Center](https://help.instant.co/?hsLang=en) 2. [Back Office](https://help.instant.co/back-office?hsLang=en) # How do I close my organization's Instant Financial account? ## The Instant team needs 1-2 weeks notice to process account closure requests. While we're sad to see you go, we understand that circumstances change. If you want to close and remove all of your locations, please follow these steps:  - Send a written request to Manager Support. - Please indicate the last day of operations so that we can block payments.  - If applicable, please let us know if the stores are being sold, so we can reach out to the new owners and see if they would like to continue with the program. - Our Support team will then send you a Termination Letter that will need to be signed **within two business days.** - Once the Termination Letter has been signed, we’ll proceed to block payments and close all locations. - Make sure you have sent any funds owed to the relevant Instant float account. Our Accounting team may reach out to reconcile your account.  - In case there are funds left in your account, we’ll need a copy of a void check to process a refund. - In the case your account is overdrawn, we will request an ACH or Wire be sent to your relevant Instant Float account - You will have until your termination date to access the payroll and reports functions in the Instant Back Office. - [Card Holder](https://help.instant.co/card-holder?hsLang=en#main-content) - [My Card](https://help.instant.co/card-holder?hsLang=en#my-card) - [My Account](https://help.instant.co/card-holder?hsLang=en#my-account) - [Instant Pay](https://help.instant.co/card-holder?hsLang=en#instant-pay) - [Sending Money](https://help.instant.co/card-holder?hsLang=en#sending-money) - [Receiving Money](https://help.instant.co/card-holder?hsLang=en#receiving-money) - [My Account](https://help.instant.co/my-account?hsLang=en) - [Admins](https://help.instant.co/admins?hsLang=en#main-content) - [Managing Admins](https://help.instant.co/admins?hsLang=en#managing-admins) - [Payments](https://help.instant.co/admins?hsLang=en#payments) - [Back Office Access](https://help.instant.co/admins?hsLang=en#back-office-access) - [Funding/Accounting](https://help.instant.co/admins?hsLang=en#funding-accounting) - [People & Employees](https://help.instant.co/people-employees?hsLang=en) - [Reporting](https://help.instant.co/reporting?hsLang=en) - [Product Release Notes](https://help.instant.co/product-release-notes?hsLang=en) - [Back Office](https://help.instant.co/back-office?hsLang=en) - [For Employers ✚](https://www.instant.co/employers/) - [Retail](https://www.instant.co/retail-payroll-solutions/) - [Hospitality](https://www.instant.co/hospitality-payroll-solutions/) - [Restaurant & QSR](https://www.instant.co/restaurant-payroll-solutions/) - [Transportation Logistics](https://www.instant.co/transport-logistics-payroll-solutions/) - [Staffing Agencies](https://www.instant.co/staffing-agencies-payroll-solutions/) - [Employees](https://www.instant.co/employees/) - Products ✚ - [Instant Pay](https://www.instant.co/pay/) - [Instant Card](https://www.instant.co/card/) - [Instant Tips](https://www.instant.co/tips/) - [Financial Wellness](https://www.instant.co/financial-wellness/) - Resources ✚ - [Instant Videos](https://www.instant.co/videos/) - [Case Studies](https://www.instant.co/casestudies/) - [Whitepapers](https://www.instant.co/whitepapers/) - [Blog](https://www.instant.co/blog/) - [Podcast](https://www.instant.co/instant-payments-podcast/) - [About](https://www.instant.co/about) [![InstantMainLogo\_White](https://help.instant.co/hs-fs/hubfs/Logo%20Assets%202021/InstantMainLogo_White.png?width=350&height=131&name=InstantMainLogo_White.png "InstantMainLogo_White")](https://www.instant.co/) [![face](https://help.instant.co/hubfs/2026%20Icons/face.svg)](https://www.facebook.com/getinstant)[![lin](https://help.instant.co/hubfs/2026%20Icons/lin.svg)](https://www.linkedin.com/company/instant-financial)[![x](https://help.instant.co/hubfs/2026%20Icons/x.svg)](https://twitter.com/beinginstant)![inst](https://help.instant.co/hubfs/inst.svg)  | Copyright ©Instant Financial Inc 2026. 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