Adding a new instant Card to your active account
Follow these steps:
- Obtain a new Instant card
- Sign in to your original Instant account - DO NOT create a new Instant Account
- If you have forgotten your password, send yourself a Password reset link to your email account by going to Forgot password.
- If you have forgotten your email address to login with, please contact Support and an agent will assist you.
- Once logged in, go to Dashboard, then Card Options, then Connect a new Instant card.
- Follow the instructions on your App to either scan the barcode on your Instant welcome letter, or type in the Activation Code. Hit Save.
- You will receive confirmation when the card successfully activates and your balance will transfer to the new card.
- If the new card fails to activate, contact Support for assistance.
Pairing too many cards to your Instant Account can result in a $10 card replacement fee. This information can be found in your Cardholder Agreement.