How do I remove a tipped employee?

If an employee is no longer working at the location, they can be removed to prevent them from appearing on the Tips payment screen for Active employees.

If you wish to remove a tipped employee:

  1. Login to Instant Back Office
  2. Select People
  3. Use the search field to find the specific employee and click on their name to expand the details
  4. Click View Full Profile
  5. Click the Tips toggle to OFF
  6. Select the Job Status drop down and select Remove Job
  7. Click Save

A removed employee will still have access to the funds on their Instant Card.

If you don't have the option to remove the job this means that removals are controlled by terminations in your payroll system.  Make sure you are terminating your employees promptly.