This article will detail how to read and use the Payroll Report* in the Back Office.
This report is a full detail of your payroll through Instant. It contains any net pays allocated to the pay period, the Instant Pays taken and total repaid, remaining Instant Pays that were not recovered, and any cleared payments.
Note: when reviewing this report it will be a snapshot in time. If you continue to process payments allocated to a pay period your totals will change
Exporting this report to excel will provide you with several tabs of data so you can decide which one works best for your company when reviewing Instant Pay payroll.
- By Pay Period will show you all the locations as a lump sum
- By Location will show you all the totals at each location in Back Office
- By Employee will have a break down of each employee, their details and their net pay and Instant Pay repaid
- Regular, Off-Cycle, Cleared is a list of all the payment types and their processed status
- Reconciled are all the Instant Pays that were paid back broken down by the dates employees took them
Employees often reach out to Instant the day after pay day to clarify their net check amount, the number of Instant Pays taken, and how they relate. Often, this is due to confusion about pay period date ranges. It can be helpful to drop down the breakout of Net Pays and Instant Pays in the Payroll Report if you have a team member that is confused. You can also share this FAQ FAQ - Paycheck in the Instant App
*If you do not have access to view this Report in the Instant Back Office, it may be because of the admin role assigned to you. To request access, you can communicate with your organization's Instant Sponsor or Operations coordinator. If they agree that you should have access, they will be able to update your role.