You can trigger a password reset or chat with us to locate your account.
- Select "Sign In" from the first screen then "Need help logging in?" from the login screen
- Choose one of the following
- "Forgot Password" - this will ask you to enter an email address associated with your account and send a password reset link*
- "Forgot Email" - to chat with us to help locate your account**
*You will only get the email if your email matches one in our system
**To ensure the utmost security, we have implemented measures that require you to provide specific information before we can share any details