If your card is missing, go to your Dashboard and select card options "LOCK YOUR CARD" immediately.
This will temporarily disable your card, giving you time to find it or get a new one.
Blocking your Instant Card will prevent any spend until you find your card or connect a new one to the Instant App.
- You can unlock your card once found in the Dashboard, then card options and Unlock your card.
To report an unauthorized transaction, contact Instant Support to file a dispute.
- Chatting with us in the More section of the app and choose Chat with us
- Call the number 1-844-466-9361 on the back of your Instant Card to report possible unauthorized use.
Your Instant Visa card is protected by Visa's Zero Liability policy: Visa's Zero Liability Policy
You are responsible for card care, control, and PIN confidentiality. Contact our support team for assistance.