What should I do if I'm having technical trouble with the Instant app?
If the Instant Financial app is not loading or is freezing, try the following options.
- Close the Instant app and open it again.
- Re-install the Instant app from the Apple App Store or Google Play Store to get the latest version.
- Try restarting your device.
- Ensure your device's operating software is up to date by restarting it.
- Clear the app cache. Typically the steps for this is within the settings of your phone
- If you are still experiencing difficulties, you can try accessing the Instant app by visiting https://mobile.prd.beinstant.net/PreLoginPromptScreen on a desktop or laptop web browser.