--- title: Why am I not receiving Instant Pay offers? description: Eligibility for the Instant Pay offers can be dependant on a few different factors. --- [Skip to content](https://help.instant.co/why-am-i-not-receiving-instant-pay-offers#main-content) [![Layer\_1](https://help.instant.co/hubfs/Layer_1.svg)](https://www.instant.co/) - [For Employers ✚](https://www.instant.co/employers/) Show submenu for For Employers ✚ - [Retail](https://www.instant.co/retail-payroll-solutions/) - [Hospitality](https://www.instant.co/hospitality-payroll-solutions/) - [Restaurant & QSR](https://www.instant.co/restaurant-payroll-solutions/) - [Transportation Logistics](https://www.instant.co/transport-logistics-payroll-solutions/) - [Staffing Agencies](https://www.instant.co/staffing-agencies-payroll-solutions/) - [Employees](https://www.instant.co/employees/) - Products ✚ Show submenu for Products ✚ - [Instant Pay](https://www.instant.co/pay/) - [Instant Card](https://www.instant.co/card/) - [Instant Tips](https://www.instant.co/tips/) - [Financial Wellness](https://www.instant.co/financial-wellness/) - Resources ✚ Show submenu for Resources ✚ - [Instant Videos](https://www.instant.co/videos/) - [Case Studies](https://www.instant.co/casestudies/) - [Whitepapers](https://www.instant.co/whitepapers/) - [Blog](https://www.instant.co/blog/) - [Podcast](https://www.instant.co/instant-payments-podcast/) - [About](https://www.instant.co/about) Open main navigation Close main navigation - [For Employers ✚](https://www.instant.co/employers/) Show submenu for For Employers ✚ - [Retail](https://www.instant.co/retail-payroll-solutions/) - [Hospitality](https://www.instant.co/hospitality-payroll-solutions/) - [Restaurant & QSR](https://www.instant.co/restaurant-payroll-solutions/) - [Transportation Logistics](https://www.instant.co/transport-logistics-payroll-solutions/) - [Staffing Agencies](https://www.instant.co/staffing-agencies-payroll-solutions/) - [Employees](https://www.instant.co/employees/) - Products ✚ Show submenu for Products ✚ - [Instant Pay](https://www.instant.co/pay/) - [Instant Card](https://www.instant.co/card/) - [Instant Tips](https://www.instant.co/tips/) - [Financial Wellness](https://www.instant.co/financial-wellness/) - Resources ✚ Show submenu for Resources ✚ - [Instant Videos](https://www.instant.co/videos/) - [Case Studies](https://www.instant.co/casestudies/) - [Whitepapers](https://www.instant.co/whitepapers/) - [Blog](https://www.instant.co/blog/) - [Podcast](https://www.instant.co/instant-payments-podcast/) - [About](https://www.instant.co/about) - [Support](https://www.instant.co/contact/) [Support](https://www.instant.co/contact/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Instant Financial Help Center](https://help.instant.co/?hsLang=en) 2. [Card Holder](https://help.instant.co/card-holder?hsLang=en) 3. [Instant Pay](https://help.instant.co/card-holder?hsLang=en#instant-pay) # Why am I not receiving Instant Pay offers? ## Eligibility for the Instant Pay offers can be dependant on a few different factors. #### **Here are some main reasons you are not receiving Instant Pay offers:** 1. You have a wage garnishment on your earnings - this could be something like student loans, child support, etc 2. You have a deduction on your earnings - this could be something like a contribution to a health plan through work, or a retirement savings plan, etc. 3. You have taken more Instant Pay offers than your net pay was able to recover - the Instant Pay feature is temporarily disabled, however, once you have repaid the outstanding Instant Pay amounts you will become eligible for offers again. 4. If you have changed your payment method to something other than Instant, your Instant Pay feature will be disabled. 5. 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