The Payrun Upload Report

This article will detail how to read and use the Payrun Upload report* in the Back Office.

The Payrun Upload report is a history of your uploaded pay files in the Instant Back Office that shows the activity or result of each upload**.

The most recent pay file uploads will be at the top and the report shows you 

  • the date and time the payment file was uploaded into the Instant Back Office payment screen,
  • the locations associated with the upload, 
  • the payment type selected, 
  • the allocation period,
  • the processed time, 
  • and the status of the upload

Click “View” on a ‘Pending’ payrun to complete the upload or click “View” on a ‘Processed’ payrun to review the completed upload.

For more information on how to process a payroll via a payment file upload visit our Processing Payroll FAQ

The Back Office will only show up to 1-year-old payroll reports. For any historic date, more than 1 year old, please reach out to our manager support email

*If you do not have access to view this Report in the Instant Back Office, it may be because of the admin role assigned to you. To request access, you can communicate with your organization's Instant Sponsor or Operations coordinator. If they agree that you should have access, they will be able to update your role. 

** This does not apply to Instant DDA payments, only payments uploaded directly through the Instant Back Office.