--- title: What does it mean if a payment has a status of “retrying” in the Transaction History screen? description: The status of “Retrying” means the payment has failed and the Instant System is trying to reprocess the payment. The payment will successfully process once the cause of the failure is resolved. --- [Skip to content](https://help.instant.co/what-does-it-mean-if-a-payment-has-a-status-of-retrying-in-the-transaction-history-screen#main-content) [![Layer\_1](https://help.instant.co/hubfs/Layer_1.svg)](https://www.instant.co/) - [For Employers ✚](https://www.instant.co/employers/) Show submenu for For Employers ✚ - [Retail](https://www.instant.co/retail-payroll-solutions/) - [Hospitality](https://www.instant.co/hospitality-payroll-solutions/) - [Restaurant & QSR](https://www.instant.co/restaurant-payroll-solutions/) - [Transportation Logistics](https://www.instant.co/transport-logistics-payroll-solutions/) - [Staffing Agencies](https://www.instant.co/staffing-agencies-payroll-solutions/) - [Employees](https://www.instant.co/employees/) - Products ✚ Show submenu for Products ✚ - [Instant Pay](https://www.instant.co/pay/) - [Instant Card](https://www.instant.co/card/) - [Instant Tips](https://www.instant.co/tips/) - [Financial Wellness](https://www.instant.co/financial-wellness/) - Resources ✚ Show submenu for Resources ✚ - [Instant Videos](https://www.instant.co/videos/) - [Case Studies](https://www.instant.co/casestudies/) - [Whitepapers](https://www.instant.co/whitepapers/) - [Blog](https://www.instant.co/blog/) - [Podcast](https://www.instant.co/instant-payments-podcast/) - [About](https://www.instant.co/about) Open main navigation Close main navigation - [For Employers ✚](https://www.instant.co/employers/) Show submenu for For Employers ✚ - [Retail](https://www.instant.co/retail-payroll-solutions/) - [Hospitality](https://www.instant.co/hospitality-payroll-solutions/) - [Restaurant & QSR](https://www.instant.co/restaurant-payroll-solutions/) - [Transportation Logistics](https://www.instant.co/transport-logistics-payroll-solutions/) - [Staffing Agencies](https://www.instant.co/staffing-agencies-payroll-solutions/) - [Employees](https://www.instant.co/employees/) - Products ✚ Show submenu for Products ✚ - [Instant Pay](https://www.instant.co/pay/) - [Instant Card](https://www.instant.co/card/) - [Instant Tips](https://www.instant.co/tips/) - [Financial Wellness](https://www.instant.co/financial-wellness/) - Resources ✚ Show submenu for Resources ✚ - [Instant Videos](https://www.instant.co/videos/) - [Case Studies](https://www.instant.co/casestudies/) - [Whitepapers](https://www.instant.co/whitepapers/) - [Blog](https://www.instant.co/blog/) - [Podcast](https://www.instant.co/instant-payments-podcast/) - [About](https://www.instant.co/about) - [Support](https://www.instant.co/contact/) [Support](https://www.instant.co/contact/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Instant Financial Help Center](https://help.instant.co/?hsLang=en) 2. [Admins](https://help.instant.co/admins?hsLang=en) 3. [Payments](https://help.instant.co/admins?hsLang=en#payments) # What does it mean if a payment has a status of “retrying” in the Transaction History screen? ## When a payment has a status of “Failed - Retrying” it means that the payment failed and the Instant System is trying to reprocess the payment. The payment will successfully process once the [cause of the failure](https://help.instant.co/why-did-the-payment-i-attempted-to-process-fail?hsLang=en) is addressed. The Instant Back Office will attempt to retry periodically and eventually stop if the payment has not been processed successfully. The status will move to “Failed”.  Back Office Admins can always attempt to retry manually or [cancel](https://help.instant.co/how-do-i-cancel-a-retrying-payment?hsLang=en) it entirely. It is important to only process a payment **one** time to avoid duplicate payments and overpaying your employee.  If you have to process the same payment to a different account or pay out by a different method be sure you are **canceling** the failed/retrying payment.       - [Card Holder](https://help.instant.co/card-holder?hsLang=en#main-content) - [My Card](https://help.instant.co/card-holder?hsLang=en#my-card) - [My Account](https://help.instant.co/card-holder?hsLang=en#my-account) - [Instant Pay](https://help.instant.co/card-holder?hsLang=en#instant-pay) - [Sending Money](https://help.instant.co/card-holder?hsLang=en#sending-money) - [Receiving Money](https://help.instant.co/card-holder?hsLang=en#receiving-money) - [My Account](https://help.instant.co/my-account?hsLang=en) - [Admins](https://help.instant.co/admins?hsLang=en#main-content) - [Managing Admins](https://help.instant.co/admins?hsLang=en#managing-admins) - [Payments](https://help.instant.co/admins?hsLang=en#payments) - [Back Office Access](https://help.instant.co/admins?hsLang=en#back-office-access) - [Funding/Accounting](https://help.instant.co/admins?hsLang=en#funding-accounting) - [People & Employees](https://help.instant.co/people-employees?hsLang=en) - [Reporting](https://help.instant.co/reporting?hsLang=en) - [Product Release Notes](https://help.instant.co/product-release-notes?hsLang=en) - [Back Office](https://help.instant.co/back-office?hsLang=en) - [For Employers ✚](https://www.instant.co/employers/) - [Retail](https://www.instant.co/retail-payroll-solutions/) - [Hospitality](https://www.instant.co/hospitality-payroll-solutions/) - [Restaurant & QSR](https://www.instant.co/restaurant-payroll-solutions/) - [Transportation Logistics](https://www.instant.co/transport-logistics-payroll-solutions/) - [Staffing Agencies](https://www.instant.co/staffing-agencies-payroll-solutions/) - [Employees](https://www.instant.co/employees/) - Products ✚ - [Instant Pay](https://www.instant.co/pay/) - [Instant Card](https://www.instant.co/card/) - [Instant Tips](https://www.instant.co/tips/) - [Financial Wellness](https://www.instant.co/financial-wellness/) - Resources ✚ - [Instant Videos](https://www.instant.co/videos/) - [Case Studies](https://www.instant.co/casestudies/) - [Whitepapers](https://www.instant.co/whitepapers/) - [Blog](https://www.instant.co/blog/) - [Podcast](https://www.instant.co/instant-payments-podcast/) - [About](https://www.instant.co/about) [![InstantMainLogo\_White](https://help.instant.co/hs-fs/hubfs/Logo%20Assets%202021/InstantMainLogo_White.png?width=350&height=131&name=InstantMainLogo_White.png "InstantMainLogo_White")](https://www.instant.co/) [![face](https://help.instant.co/hubfs/2026%20Icons/face.svg)](https://www.facebook.com/getinstant)[![lin](https://help.instant.co/hubfs/2026%20Icons/lin.svg)](https://www.linkedin.com/company/instant-financial)[![x](https://help.instant.co/hubfs/2026%20Icons/x.svg)](https://twitter.com/beinginstant)![inst](https://help.instant.co/hubfs/inst.svg)  | Copyright ©Instant Financial Inc 2026. 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