When employees download the Instant Financial app and indicate they work for you, they will be listed as pending in the Employees & People screen.
If you do not recognize someone as working for you:
- Click the tile to expand the Full Profile and view additional details for the person; check their full name, address, and date of birth.
- If your organization has a Payroll or Census Integration, please also check that this employee has not entered an alternate name that differs from their details within your payroll or HRIS system.
- If they do not work for you, or you determine this is a false second account (duplicate account) click Deny. You can enter a reason with the denial which will send a message to the person that you have declined their request to be added to your location in Instant.
It is possible that this person has accidentally added your location, especially if the name is similar to that of where they work.